Tech Talk

Tech Talk2019-04-01T06:00:13+00:00

CRM V0.1 to Dynamics 365 and Beyond

In 2001 Microsoft CRM 1.0 was born – a basic contact management and email campaign functionality aimed at the small and medium business market. Since then Microsoft has embarked on an eighteen-year journey of astronomical change which was fraught with challenges and full of achievements. The 2019 D365 road map suggests they are not stopping there either, this year is all about increasing productivity and reducing efforts of both users and customers. The vision includes deeper integration and wider extension to bring all the data sources together; which then leverages AI to transform these insights into actionable activities and process that get results. So how did we end up here? Let’s recap the highs and some lowlights

Microsoft Dynamics 365 April ’19 Release is here!

The long-anticipated April ’19 Release has started rolling out, promising to deliver a host of new and innovative features, enhancements and functionality to the existing Dynamics 365 applications. These applications include Sales, Marketing, Customer Service, Portal, Field Service, Project Service Automation, Finance and Operations, Talent, Retail, and Business Central. This release is also the first major update where all Microsoft customers across Dynamics 365 will be on the same and latest version, and on a consistent update schedule. Going forward, Microsoft will be releasing major updates every year in April and October, following the same pattern as this release, delivering continuous enhancements and additional functionality throughout the year. This article aims to highlight a few of the

DIY Home Page Card – SAP Cloud for Customer (C4C)

In this blog, we will talk about Home Page Card. It supposed to be about Home Page Tile, however, in 1902 SAP introduced Home Page Cards. Tiles are staying till 1905 according to the recent release preview information. From the perspective of the current blog, cards are the same as tiles. They are just rendered differently. In 1811 release SAP introduced very nice thing as HTML or URL mashup tiles. Quite a powerful extension to the options we have to customise Home Page. However, the topic I’d like to talk about is still not covered by SAP standard delivery. This blog describes the solution to the question I raised myself quite some time back ago and which

By |April 1st, 2019|Categories: SAP Sales Cloud, Tech Talk|0 Comments