SAP

Moving Forward
Business Leaders Breakfast
CX and Digital Transformation

Join Business leaders who are embracing Customer Experience (CX) and moving forward in their digital transformation journey. You will hear from leading Australian brands who have taken their next steps on their path toward a seamless omnichannel experience. Improved adoption, usability, sustainability and scalability are just some of the results achieved from the CX projects

Migration from Classic SAP BW – is BW/4HANA the necessary path?

With classic BW coming to the end of its life, it is time for organisations to consider their options. Data is king in the business world of today and losing competitive advantage and opportunities for sales and growth are compelling many businesses to assess their next move. SAP’s faster and more powerful BW/4HANA seems

Device Technologies celebrates a phenomenal 10 year partnership with SAP and Bluleader

On 2nd March 2019, Device Technologies (DTA) celebrated their 10 year anniversary of SAP.  As part of commemorating this milestone, they wanted to share the journey with their team and highlight the transformational impact that SAP has had on the business, particularly surrounding Customer Service (both in the field as well as in-house), Contact

IFRS 16 (or AASB 16) – The Master Data Challenge

Collecting and classifying contracts is perhaps one of the biggest challenges facing organisations in their journey to become compliant with the new IFRS 16 accounting standard. Ensuring that this master data is collected, collated and recorded is paramount to a successful IFRS 16 project. Contracts (Leases) are entered into by various departments across a

By |2019-03-21T06:07:09+00:00March 12th, 2019|IFRS 16 & AASB 16, SAP, SAP RE-FX, Thought Leadership|

Bluleader is the recipient of the prestigious ‘SAP APJ Customer Experience Partner Excellence Award, 2019

Bluleader has been announced as the recipient of the prestigious ‘SAP APJ Customer Experience Partner Excellence Award, 2019’. This award recognises partner excellence in driving and delivering superior Customer Experience outcomes and innovation for SAP customers, as well as a dedication to working directly with SAP to maintain a leading market status in all

By |2019-01-09T09:19:17+00:00January 9th, 2019|CX, SAP, SAP Recognised Expertise Partner|

Bluleader is awarded SAP Recognised Expertise in SAP Hybris Cloud For Customer (SAP Sales Cloud)

SAP Recognised Expertise in SAP Hybris Cloud For Customer We are incredibly pleased to announce that Bluleader has been awarded the SAP Recognized Expertise Partner status for SAP Sales Cloud (Cloud for Customer).  SAP Recognized Expertise is awarded to partners who have met stringent requirements that demonstrate a depth of experience and show a

By |2018-10-03T08:10:17+00:00October 2nd, 2018|Customer Experience, CX, SAP, SAP Cloud, SAP Recognised Expertise Partner|

Introducing C/4HANA – the new SAP Customer Experience suite.

In a ground-breaking announcement at the recent Sapphire Now conference in Orlando, SAP unveiled a world first unified customer experience management suite called C/4 HANA. C/4 HANA brings together best of class solutions in CRM, Marketing Automation, eCommerce and Field Service Management The new portfolio, called C/4HANA, is a complement of CRM solutions that

Sales and marketing alignment for greater sales effectiveness

Over the last few years, we have seen a consistent trend of customers engaging with the seller much further down the sales funnel, which in effect is dramatically reducing pipeline visibility. Some studies show over 70% of the buyer’s journey is complete before engagement occurs,  thus signalling a significant paradigm shift.  At the point