Equiping your Customer Service Team with State-of-the-Art Technology.
Deliver a superior service by providing your team with an interactive application that’s connected across your service omnichannel.
Empowered with relevant information and AI-driven insights, your contact centres and support teams will be able to deliver a fast and personalised service. Dynamics 365 for Customer Service is designed to quickly capture the query, render relevant customer information and related knowledge to rapidly respond to known issues. Workflow automation and end-to-end visualisation of the enquiry improves response times and trackability, designed to exceed customers’ expectations.
A facilitated workshop designed to enable the identification and collective agreement of; business drivers, prioritising problem areas, and classifying these against functional requirements. A powerful workshop to align multi-division organisations. From $3,000.
Customer Service Accelerator
We’ll use our Template to get you up and running in 5 days with all the basic features.