Thought Leadership

Delivering Redundancy – how to design yourself out of a job.

There are so many ways to measure if a project was successful, my preferred measure of project success is ‘redundancy’. Not the redundancy which spirals your life into unemployment and financial trauma, nor the redundancy of incumbent systems (although that’s sometimes desirable too!). But this redundancy surrounds the shelf life of the consultant and

The Power of Dynamics – Proving it’s not “Just a CRM”

As Dynamics 365 Consultants, it is our duty to understand and truly know our respective product areas - this comes with education and experience. Then, we must use this knowledge to guide our Customers and users in how Dynamics can be leveraged for them to overcome their challenges and reach optimal business results.  However,

CRM V0.1 to Dynamics 365 and Beyond

In 2001 Microsoft CRM 1.0 was born – a basic contact management and email campaign functionality aimed at the small and medium business market. Since then Microsoft has embarked on an eighteen-year journey of astronomical change which was fraught with challenges and full of achievements. The 2019 D365 road map suggests they are not

Microsoft Dynamics 365 April ’19 Release is here!

The long-anticipated April ’19 Release has started rolling out, promising to deliver a host of new and innovative features, enhancements and functionality to the existing Dynamics 365 applications. These applications include Sales, Marketing, Customer Service, Portal, Field Service, Project Service Automation, Finance and Operations, Talent, Retail, and Business Central. This release is also the

How Microsoft is getting around the industry’s ‘dirty little secret’.

So… you’ve just implemented a cloud-based application to solve a specific problem, for example a CRM (Customer Relationship Management) solution to build structure into your growing sales team. The project was promptly delivered within budget, and you see it as a success. However, since this new CRM has its own customer database, you’ve realised

By |2019-05-23T01:53:57+00:00May 9th, 2019|Dynamics 365 CE, Microsoft, PowerApps, Thought Leadership|

Migration from Classic SAP BW – is BW/4HANA the necessary path?

With classic BW coming to the end of its life, it is time for organisations to consider their options. Data is king in the business world of today and losing competitive advantage and opportunities for sales and growth are compelling many businesses to assess their next move. SAP’s faster and more powerful BW/4HANA seems

IFRS 16 – Determining the Discount Rate or Incremental Borrowing Rate

Determining what discount rate (or incremental borrowing rate) to use when adopting the new IFRS 16 standard is one of the most important judgments that organisational management will need to make. Ascertaining what discount rate to use is complex and it should be noted that this decision will have the largest qualitative impact on

IFRS 16 (or AASB 16) – The Master Data Challenge

Collecting and classifying contracts is perhaps one of the biggest challenges facing organisations in their journey to become compliant with the new IFRS 16 accounting standard. Ensuring that this master data is collected, collated and recorded is paramount to a successful IFRS 16 project. Contracts (Leases) are entered into by various departments across a

By |2019-03-21T06:07:09+00:00March 12th, 2019|IFRS 16 & AASB 16, SAP, SAP RE-FX, Thought Leadership|

Win the numbers game with data-driven sales

Companies have recognised that big data is the segue for a strategic competitive advantage. Data has become the accelerator that has enabled businesses to gain a 360-degree view of their customers, allowing for greater control of the customer journey, increased influence on buying propensity, smarter analytics-based decision making and data-driven sales. Data processing techniques

Drive transformation with multi-touch measurement

Segment, increment and stand out with a new breed of marketing tools using machine learning Marketers want to be in a position to confidently say: “If we spend X then we’ll increase sales by Y.” But while the need to understand performance and optimize strategy is there, many just don’t have the right data

By |2018-06-22T05:39:58+00:00June 22nd, 2018|Marketing Automation, SAP, Thought Leadership|