Bluleader is a leading systems integration and consulting partner that assists businesses to configure and deploy technologies such as Customer Relationship Management (CRM), Marketing Automation (MA), Field Service Management (FSM), and Commerce solutions.
Additionally, we support businesses evolve towards intelligent enterprises via our Flexible Edge solutions, encompassing technologies such as advanced analytics, custom developments, machine learning, blockchain and internet of things (IoT).
We deliver value by providing the strategic link between information technology, operations and business strategy, providing a synergy that harmonises technology and people.
We believe that positive customer experiences provide the single greatest influence on revenue and profits. Understanding the customer journey allows for the optimisation of touchpoints, leading to enhanced customer sentiment and increased buying propensity.
Our services provide our customers with access to, and the management of their omnichannel environment, thus providing the basis for business success while allowing organisations to harness their competitive advantage.
In providing services and advice, Bluleader partners with customers to enable them to take ownership of their customer journeys and have a positive impact on customer experience, demonstrating return on investment and increased profitability.